1. Detailed description of goods and/or services
Lightworld is a business in the retail industry that supplies the general public with lighting.
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 5 days and delivery confirmed by way of a booking number and courier service.
3. Export restriction
The offering on this website is available to South African clients only
4. Return and Refunds policy
The provision of goods and services by Lightworld is subject to availability. In cases of unavailability, Lightworld will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.
Lightworld shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569
6. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Lightworld bank account, the details of which will be provided on request
7. Credit card acquiring and security
Credit card transactions will be acquired for Lightworld via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
8. Customer details separate from card details
Customer details will be stored by Lightworld separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za
9 Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Lightworld takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
11. Country of domicile
This website is governed by the laws of South Africa and Lightworld chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Lightworld may, in its sole discretion, change this agreement or any part thereof at any time without notice.
13. Company information
This website is run by Lightworld (private company) based in South Africa trading as Lightworld and with registration number 1989/02637/07 and M Edelstein & B Saven (Directors).
14. Lightworld contact details
Email: email@example.com Telephone: 021 552 8881
2c Montague Drive
13 Buitengracht Street